Behind the Queue
A show about life on the call center floor, relaunched for its third season with two hosts and no script.
- Kind
- Podcast site
- State
- Live
Websites, search and AI visibility for small businesses across the Americas. Cut and polished by one person, in English, Spanish or Portuguese.
A website is cut the way a stone is. You study it first, then take away everything that does not let the light through. What is left is clear, fast, and easy for a person or a machine to read.
Each one is a finished piece you can use the day it arrives. Prices in US dollars, for the United States and Canada. Latin America and Brazil have their own rate, on the Spanish and Portuguese pages.
A landing page or a full business site, written, designed and built for you.
Ask for thisA technical read of your site, with the fixes ranked by what moves you up on Google.
Ask for thisHow visible you are to ChatGPT, Gemini and Perplexity, and the plan to get named.
Ask for thisProspects that fit your offer, with contact details and a note on why each one qualifies.
Ask for thisA health report on your business online: what to fix first and what to automate.
Ask for thisWebsite copy, headlines, email sequences or ads, in words that sound like you.
Ask for thisA landing page built from your Instagram, LinkedIn or TikTok profile.
Ask for thisA review of your Facebook and Instagram campaigns, with what to change and why.
Ask for thisSix grades, read live from your own website in a few seconds. They tell you whether Google and AI assistants can see what you are worth. Nothing to sign up for.
Six grades, waiting.Type an address to begin

A show about life on the call center floor, relaunched for its third season with two hosts and no script.
Rock mysteries and legends, told by the fireplace. Every episode opens as a case file.
The home of the tools I build. The page is a live electric field: your pointer is the spark, and the lines run to every tool.

I ran the same appraisal this page offers, before and after cutting the site again. The old page had no structured data and no guide for AI assistants. The new one has both, and weighs 29 KB where the old one weighed 41.
Appraise your siteComplete sample deliverables, built from public data and marked as samples.
She is my AI assistant. She knows the eight services, asks what your business needs and prepares a written quote that goes to your email.
I am Andrés Bermúdez, an industrial engineer in Bogotá. I spent more than fifteen years in contact center operations across Latin America, leading customer service, operations and quality teams.
That work teaches one thing above all: people remember whether someone answered. I build websites, audits and lead lists the same way. One person, a clear answer, and work you can use the day it arrives.
I also host two podcasts, Behind the Queue and Mr. Putrid's Den, and I built the sites they live on.
Websites, SEO audits, AI visibility audits, lead lists, business audits, copywriting, pages built from a social profile, and Meta ads audits. All of it in English, Spanish or Portuguese.
Yes. Businesses across the US, Canada and Latin America, Brazil included. I work remotely and deliver everything digitally.
Most work is delivered in 3 to 5 business days, depending on scope. I confirm the exact date before we start.
Fill in the form or talk to the assistant. I send a detailed quote to your email, with no commitment.
Half up front and half on delivery. In the US and Canada, PayPal or bank transfer. In Latin America, PayPal or Wise. In Brazil, PIX or Mercado Pago. All prices are in US dollars.
Tell me what you have and what you want it to become. I reply within 24 hours with a clear plan and a quote.
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